Information to Include in a Remake Review
- Original prescription, case reference and product type
- Photos showing the reported fit, shade, margin, occlusion or damage issue
- Original scan files, new scan files or model information when relevant
- Clinical notes describing what changed after the first production
- Whether a new impression, new scan, new shade or treatment plan change is involved
- Shipping or packaging photos if the issue appears delivery-related
Common Review Categories
Prescription Match
The lab checks whether the finished restoration matches the confirmed prescription and design requirements.
Record Changes
A new scan, new impression, new bite, new shade or changed treatment plan may affect remake responsibility.
Technical Issue
Fit, contact, occlusion, shade, material or finishing questions should be reviewed with photos and case records.
Shipping Issue
Packaging and delivery photos help review whether breakage or delay appears shipment-related.
Need Product-Specific Guidance?
Send the product type, files or case questions you want reviewed. KC Dental Lab can confirm what information is needed before pricing or production discussion.